Policies

Shipping Policy

All orders are processed within a specified handling period after successful payment confirmation. Orders are shipped through reliable logistics partners to ensure safe and timely delivery. Delivery timelines may vary depending on location and external factors.



Shipping charges, if applicable, are displayed at checkout before order confirmation. Once dispatched, customers will receive tracking details to monitor the shipment status. Delivery delays due to courier operations, weather, or regional restrictions are beyond our control.



Please ensure that shipping details provided at checkout are accurate and complete. We are not responsible for delivery issues arising from incorrect addresses or unavailable recipients at the time of delivery.



In case of damaged, missing, or incorrect items, customers must contact us within the specified time frame after delivery, along with relevant proof such as an opening video or images. Each request will be reviewed and resolved as per our return or replacement guidelines.