Shipping Policy

Order Processing

All orders are processed within a specified handling period after successful payment confirmation. Orders are prepared carefully to ensure safe packaging and timely dispatch.

Shipping & Delivery

Orders are shipped through reliable logistics partners to ensure safe and timely delivery. Delivery timelines may vary depending on location, courier availability, and external factors.

Shipping Charges

Shipping charges, if applicable, are displayed at checkout before order confirmation. Customers can review the final shipping cost prior to completing the purchase.

Order Tracking

Once dispatched, customers will receive tracking details to monitor the shipment status and estimated delivery progress.

Delivery Delays

Delivery delays caused by courier operations, weather conditions, public holidays, or regional restrictions are beyond our control. We appreciate your patience in such situations.

Customer Responsibility

Please ensure that all shipping details provided at checkout are accurate and complete. We are not responsible for delivery issues caused by incorrect addresses, incomplete information, or unavailable recipients at the time of delivery.

Damaged, Missing, or Incorrect Items

In case of damaged, missing, or incorrect items, customers must contact us within the specified time frame after delivery along with relevant proof, such as an opening video or clear images. Each request will be reviewed and resolved according to our return or replacement guidelines.